What's this card? Entitled GEMS which is short fot Go-the-Extra-Mile-for-Service, the movements whereby the government hope to encourage everyone to play their part and take initiative to improve the service levels and not forgetting a culture of excellent service. u can find those cards from the cashier or counter of most of the retailer shop, supermarket etc. but do u knw that police centre is also providing a form of customer service to the member of public? U can find that at the counter of police post/centre.
Yesterday while doing my nite shift counter service, I was handed over the pinky card by a complainant, a man who came to post to lodge a Certificate Cause of Death for his Grandma. I was shocked to be asked by him on whether if there's anybody given the card to me before. I replied No and he said let him be the 1st to do so.
I din knw that such a small card meant so much. It was jz a plain n ordinary card when its left on the counter. Bt its the complainant sincerity and effort n spending a few sec on writ ting on the card that made my day. I was so happy 2 b receive a thank you card from the person bcos of my great service. Thumb up 4 mi. =) What's e morale of the story? rem 2 take notice of little thing that might delight ppl, esp with u need jz a little effort to do so. Ask urself again, WHY NOT?
